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View Full Version : How the hell do you cancel monthly International League Pass?



Faptastrophe
01-08-2014, 08:41 PM
The only thing I have found is this email nbasupport@neulion.com, but they haven't answered for three days already. Straight up bullshit.

Mr. Jabbar
01-08-2014, 08:42 PM
lol good luck finding that button, david stern used the smallest font in the darkest corner

Faptastrophe
01-08-2014, 08:43 PM
lol good luck finding that button, david stern used the smallest font in the darkest corner
NBA League Pass Broadband (US version) you can cancel yourself.. for ILP there's no such thing. This is ridiculous.

NumberSix
01-08-2014, 08:44 PM
Da fuq niqqa?

PizzamanIRL
01-08-2014, 08:51 PM
Always the way. They make it so easy to sign up, but when you want to cancel oh no we don't want you doing that.

Rose'sACL
01-08-2014, 08:51 PM
contact the bank and stop the payment.

coin24
01-08-2014, 08:53 PM
I went through the same thing, I didnt want the yearly renewed so i cancelled it. They automatically set me up for monthly and charged me for no reason..

I emailed them a few times, and same result as OP, no response. So i went to the help section and they have a live chat online support, its only on certain times of the day, and told them straight out to cancel the whole account and to reimburse me the funds and they did it straight away...

They dont seem to give a shit about the emails, just give a computer generated response..
Hope this helps:cheers:

Faptastrophe
01-08-2014, 08:54 PM
I went through the same thing, I didnt want the yearly renewed so i cancelled it. They automatically set me up for monthly and charged me for no reason..

I emailed them a few times, and same result as OP, no response. So i went to the help section and they have a live chat online support, its only on certain times of the day, and told them straight out to cancel the whole account and to reimburse me the funds and they did it straight away...

They dont seem to give a shit about the emails, just give a computer generated response..
Hope this helps:cheers:
The chat is for US version of LP. Tried it but they can't help me as ILP is a differrent company.

Thanks for trying to help, though.

JimmyMcAdocious
01-08-2014, 08:59 PM
Link of the site?

I don't even know what you mean by international league pass.

Faptastrophe
01-08-2014, 09:01 PM
Link of the site?

I don't even know what you mean by international league pass.
http://watch.nba.com/nba/home

It'd the same thing as League Pass Broadband but for people outside the US.

Raymone
01-08-2014, 09:03 PM
That's what you get for not living in the U.S.

coin24
01-08-2014, 09:05 PM
The chat is for US version of LP. Tried it but they can't help me as ILP is a differrent company.

Thanks for trying to help, though.


Im in Australia its for ILP trust me.. :cheers:

Faptastrophe
01-08-2014, 09:07 PM
Im in Australia its for ILP trust me.. :cheers:
Oh. Can you link me the live chat support? I've only found the US one.

edit: nvm, I suck at googling stuff. http://leaguepasssupport.nba.com/link/portal/7801/7801/ArticleFolder/153/International-NBA-LEAGUE-PASS this is it, right?

gts
01-08-2014, 09:09 PM
Oh. Can you link me the live chat support? I've only found the US one.

I was just looking it's there.. Under contact? I forget but the ILP site does have live chat...

JimmyMcAdocious
01-08-2014, 09:10 PM
Oh. Can you link me the live chat support? I've only found the US one.

edit: nvm, I suck at googling stuff. http://leaguepasssupport.nba.com/link/portal/7801/7801/ArticleFolder/153/International-NBA-LEAGUE-PASS this is it, right?

That's what I found, too. That chat says available, but it doesn't seem to be working for me. According the to available times, we are within the time frame. :confusedshrug:

Or maybe it's my computer. I have a bunch of ****** blocking stuff.

Same page shows this:
http://leaguepasssupport.nba.com/link/portal/7801/7801/Article/667/How-can-I-cancel-my-NBA-LEAGUE-PASS-Broadband-subscription

Although I don't know if that works for international or not.

Faptastrophe
01-08-2014, 09:11 PM
I opened the chat clicked on: 'Select Your Product', Checked : LeaguePass for International, but it shows me this:
Fap, to get help with your International NBA League Pass subscription, visit http://watch.nba.com/nba/help.jsp to view their FAQs! Have a great season!

..F*ck this..

coin24
01-08-2014, 09:11 PM
That's what I found, too. That chat says available, but it doesn't seem to be working for me. According the to available times, we are within the time frame. :confusedshrug:

Or maybe it's my computer. I have a bunch of ****** blocking stuff.

Same page shows this:
http://leaguepasssupport.nba.com/link/portal/7801/7801/Article/667/How-can-I-cancel-my-NBA-LEAGUE-PASS-Broadband-subscription

Although I don't know if that works for international or not.

Make sure youre within the times and just start a convo, wait a bit it takes them a while to respond..

gts
01-08-2014, 09:15 PM
http://leaguepasssupport.nba.com/ics/support/KBList.asp?folderID=153

JimmyMcAdocious
01-08-2014, 09:21 PM
Maybe this helps.
http://www.reddit.com/r/nba/comments/1m4ss7/how_the_hell_do_i_cancel_nba_league_pass_does/

I don't have league pass so I can't check any of this. It's recent, but I don't know if it works for international.

Looking at some international complaints, it seems the common one was to email them (the email you posted in the op), they reply asking for some shit, and then they cancel.
http://forum.sbrforum.com/players-talk/2136918-nba-league-pass-cancellation.html
http://igohardnow.blogspot.com/2011/12/how-to-cancel-nba-league-pass-broadband.html (ctrl+f "international")

And a couple other sites I came across. Hopefully they reply to your email soon. Good luck.

Faptastrophe
01-08-2014, 09:30 PM
Maybe this helps.
http://www.reddit.com/r/nba/comments/1m4ss7/how_the_hell_do_i_cancel_nba_league_pass_does/

I don't have league pass so I can't check any of this. It's recent, but I don't know if it works for international.

Looking at some international complaints, it seems the common one was to email them (the email you posted in the op), they reply asking for some shit, and then they cancel.
http://forum.sbrforum.com/players-talk/2136918-nba-league-pass-cancellation.html
http://igohardnow.blogspot.com/2011/12/how-to-cancel-nba-league-pass-broadband.html (ctrl+f "international")

And a couple other sites I came across. Hopefully they reply to your email soon. Good luck.
Thanks, saw all those threads already. I'm going to wait for their answer, try that chat at the right time again and if that doesn't work, I'll try to cancel the payments with the help of my bank. Let's hope they can do it.

coin24
01-08-2014, 10:17 PM
Thanks, saw all those threads already. I'm going to wait for their answer, try that chat at the right time again and if that doesn't work, I'll try to cancel the payments with the help of my bank. Let's hope they can do it.

Yeah if youre within the time and start a convo they will reply just wait...
If they get shitty just tell them to delete your whole account. No risk of further deductions that way:cheers:

ripthekik
01-08-2014, 10:29 PM
http://usatthebiglead.files.wordpress.com/2013/12/david-stern-chokes-on-water-during-nets-clippers-game.gif

VIntageNOvel
01-08-2014, 11:02 PM
lol good luck finding that button, david stern used the smallest font in the darkest corner


:roll:

Alan Ogg
06-17-2015, 10:24 AM
Wow, WTF for real. I can't believe there is no option to cancel the monthly subscription. Infuriating. Chat is not open now.