The Orlando Magic have promoted Charles Freeman to President of Business Operations.

Freeman is entering his 23rd season with the team.

Freeman, who in mid 2015 received promotion to Chief Operating Officer, is responsible for oversight and management of tickets sales, premium sales, client services, ticket operations, corporate partnerships, marketing, arena operations, retail, philanthropy and social responsibility.

“Charlie has provided tremendous leadership in growing our business and is incredibly deserving of this promotion,” said Magic Chief Executive Officer Alex Martins. “On a daily basis, he lives our core values of community, innovation, legendary service and teamwork.”

Freeman started with the Magic in 1996 as a market research analyst for corporate sponsorship and broadcast sales. He was responsible for all research and strategic planning for the department.

This past year, Orlando posted its highest attendance average (17,915 per game) in the last seven years, while ranking No. 1 in in the NBA in group ticket sales and No. 3 in single-game ticket sales. The Magic also was named the 2018 NBA’s Retailer of the Year.

Additionally, the Magic renewed major ‘Champion of the Community’ corporate partners Walt Disney World, Florida Hospital and Harris, while adding RP Funding to the family. Under Freeman’s watch, the Magic became the first NBA team to launch VenueNext technology, a fully mobile platform to enhance the fan experience at the Amway Center.